Terms & Conditions

MAYSSON’s (“MAYSSON” “we” “us”) website(s) (our “Site” or “Sites”) and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites. Please read the TOS carefully before placing any orders on www.maysson.com.

Registration

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address info@maysson.com. Wemay also change registration requirements from time to time.

The account password you provide should be unique and kept secure.

Eligibility to Purchase

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the MAYSSON terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to MAYSSON, whose applications are acceptable to MAYSSON and who have authorized MAYSSON to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where MAYSSON feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Please refer to our Privacy Policy for further information about how we use your data.

Orders

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site. Please be aware that on occasion certain products that are in particularly high demand will sell out during this period.

MAYSSON will store a record of your transactions for a minimum of one year.

Acceptance of Your Order

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out, or that you do not meet the eligibility criteria set out within the terms and conditions.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

Payment

We do not store credit card details nor do we share customer details with any 3rd parties.

We accept MasterCard, Maestro, Visa, Visa Debit, and American Express. 
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to ‘Log In’ and review the amount shown before clicking ‘Pay Now’. Once this transaction is complete, you will then return to MAYSSON.COM.

Please note, payment is only debited from your card at time of dispatch.

Insurance and Delivery

MAYSSON insures each purchase during the time it is in transit until it is delivered to your specified delivery address.

Returns and Exchanges

To make a return or exchange just make sure you request a Returns Merchandise Authorization (RMA) form and send your item(s) back to us within 14 days of receiving your order.

Receiving your RMA:

  1. Sign into your account and follow the instructions to request your RMA.
  2. Click on the CREATE A RETURN/EXCHANGE button and choose the reason why you want to send your item(s) back. If an item is faulty, please provide details why.
  3. If you’d like to exchange an item because the fit isn’t right, choose the replacement size.

Return Policy

Items must be returned unused, undamaged & with all the garment tags attached.

All items returned should have a Return Merchandise Authorization (RMA) number. Unidentified returns may be returned to the sender. We have made every effort to display as accurately as possible the colors of our products that appear on MAYSSON store. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

Your item(s) should be sent back to us within 14 days. Returns outside these timeframes may be accepted at the discretion of MAYSSON.

Exchanges

There is no charge to exchange items for a different size. You will need to pay for shipping and simply request a Returns Merchandise Authorization (RMA) number through your MAYSSON account, and specify the new size you require. Please note that we are only able to offer size exchanges, however all exchanges are based on stock availability. Please note that returns and exchanges will be submitted to the same customs procedure, you will need to pay taxes and duties on this.

If you selected PayPal when you placed your order, any applicable taxes and duties on your exchange should be paid with your debit or credit card.

No Commercial Use

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

Your Activity

You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the terms and conditions, we may deny you access to this Site on a temporary or permanent basis.

Limits on Our Liability

We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us. We are not responsible for failure to meet any of our obligations under the terms and conditions where such failure is due to events beyond our reasonable control.

Compensation

At our request, you agree to compensate us fully, defend us, and hold us MAYSSON harmless immediately on demand, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the terms and conditions by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

No Waiver

If you breach the a Terms and Conditions and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS,

Governing Law

These Terms are governed by and construed in accordance with English law and subject to the exclusive jurisdiction of the English Courts.

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